Contact us
Here you will find interesting articles, inspiring stories, and useful tips about everything from the camping life, the local attractions, to the amazing nature that surrounds us here in Tromsø.
Here you get quick access to answers to the most common questions we receive. This applies to everything from facilities and services to local attractions.
If you can’t find what you’re looking for here, you are always welcome to contact us directly.
All our cabins are heated with no extra cost. We use electric heaters for heating.
Tromsø Lodge & Camping require pre-payment for direct bookings.
Please follow the link below and do the following:
Add your booking/reference number and the e-mail address provided when booking.
http://online.techotel.dk/Common/Checkout.aspx?hotelid=97538&lang=en
Cancellations made within the free cancellation period (individual guests) will be refunded immediately in accordance to our cancellation policies.
If you have any questions regarding pre-payment, please contact the reception / front desk (+47 776 38 037 / post@tromsocamping.no)
At the moment, we don’t have any skiing or other outdoor equipment for hire from the reception.
There is a rental office in town called Tromsø Outdoor where you can rent most types of winter and sports equipment. It is also possible to get the equipment brought to the camping, but this will cost an extra fee in addition to the rental fees of the equipment.
Check-in is normally from 15:00 / 3.00 pm on the day of arrival.
If you arrive after our opening hours, you will find an envelope with your name in a gray mailbox by the door of the reception. In this envelope, you will find your keys and info showing where your cabin is located. If you have any questions when you arrive outside of our opening hours, you can reach our security company on our main number all night. (Tel.0047 776 38 037)
Please contact the reception before 12:00 / 12.00 pm the next day to confirm your arrival. We also appreciate if you contact us before arrival if you know that you will arrive after we close for the evening.
Check-out is before 12:00 / 12.00 noon on the day of departure. Please deliver your keys and keycards at the reception when you leave.
If you check out before the opening hours of the reception, please leave your keys in the grey mailbox outside the reception.
Opening hours
May 18. – August 31.:
Every day 7.00 am – 11.00 pm
September 1. – May 17 :
Every day 07 am – 8.00 pm
Phone open 24 hours:
+47 77 63 80 37
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